Shipping & Delivery Policy

Shipping Charges

• Shipping is free on every order across India.
• You pay only the price of your items. There are no delivery charges at checkout.

Order Processing

• Orders are dispatched within 1–2 business days of payment.
• Every order has a 24-hour cancellation window, so we pack and ship after that period has passed.
• Orders placed on Sundays or public holidays are processed on the next business day.

Delivery Time

• Most orders arrive within 4–7 business days after dispatch.
• Remote or hard-to-reach locations may take longer.
• Sundays and public holidays are not counted as business days.

Where We Deliver

• We currently deliver across India only.
• Enter your pincode at checkout. If we cannot deliver there, you will be told before you pay.

Delivery Address

• Please enter your full address and a working phone number. The courier may call you before delivery.
• To change your address or phone number, contact us before your order ships. Changes cannot be made once it has been dispatched.

Delays

• If your order has not arrived within the estimated time, contact us with your order number and we will follow up with the courier.

Damaged in Transit

• If your parcel arrives damaged, please record a short video while opening it.
• Then follow the steps under Damaged or Incorrect Items in our Return & Exchange Policy.

Need Help?

• Email us at hello.qudrat@gmail.com.
• WhatsApp us (messages only, we do not take calls) on +91 83020 46863.
• For an urgent question about an order you have already placed, please message us on WhatsApp or email us at hello.qudrat@gmail.com.
• Please include your order number so we can help you faster.